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Human Resources at LIFC
Introduction of Performance Recognition System with more lucrative features.
In-house capability of recruiting employee with a referral policy.
Low Attrition ratio and more focus on training and orientation programmes
The single most important key to success is to provide good in-house tanning/ e-leaning platform to all the FOS on fixed periodicity.
Advance Payroll & PMS system i.e. “Times Lab” was introduced with Geo Tagging.
Employee’s at LIFC are covered with Health & Accidental Insurance.
Head counts reaches to 430. (Average employees age <35 are around 85%).
Focus on safety & wellness of employees.
Training & Development
360° Technical knowledge related to their jobs.
Sales Department
Grooming about LIFC and its hierarchy structure.
Understanding the gravity of Product Policy.
Knowledge sharing about the current market scenarios.
Procurement of the required documents for loan processing.
Knowledge about the LOS Software (Jaguar) & Vehicle Valuation App.
Improving writing & Communication skills.
Credit Department
Understanding the new techniques of Underwriting.
Knowledge sharing about the current techniques and various methods of underwriting.
Improving/Analysing the Quality of the portfolio through a periodic credit monitoring visit to various customers.
Collection & Telecalling Department
Knowledge about the M- Collection Application and Elision Auto dialer application.
Understanding about the collection process.
Way of Tele – calling for Vehicle, Housing & Mortgage
Preparation of Collection MIS of Daily collection
Operation Department
Understanding of software – Jaguar (LOS)
Procurement of the required documents for loan processing and keeping the original documents separately in relation to property papers in safe vaults.
Understanding difference between Post Disbursement Documents (PDD) & Over the counter documents (OTC) which help in smooth process flow.
Reconciliation of disbursement with accounts confirmation.
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759 Pinewood Avenue
Marquette, Michigan